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Title
Text copied to clipboard!Waitstaff
Description
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We are looking for dedicated and personable Waitstaff to join our team and provide exceptional dining experiences to our guests. As a member of the waitstaff, you will be responsible for greeting customers, taking orders, serving food and beverages, and ensuring that all guests have a pleasant and memorable visit. You will work closely with kitchen and bar staff to ensure timely and accurate delivery of orders, maintain cleanliness and organization in the dining area, and handle customer inquiries or concerns with professionalism and courtesy. The ideal candidate is friendly, attentive, and able to work efficiently in a fast-paced environment. Previous experience in a similar role is preferred but not required, as we provide comprehensive training for the right candidates. Flexibility to work evenings, weekends, and holidays is essential. Strong communication skills, a positive attitude, and a genuine desire to provide excellent customer service are key to success in this role. You will also be responsible for processing payments, setting and clearing tables, and adhering to all health and safety regulations. If you enjoy working with people and thrive in a team-oriented environment, we encourage you to apply and become a valued member of our hospitality team.
Responsibilities
Text copied to clipboard!- Greet and seat guests in a friendly manner
- Take accurate food and beverage orders
- Serve meals and drinks promptly and courteously
- Ensure guest satisfaction throughout the dining experience
- Process payments and provide change as needed
- Maintain cleanliness and organization of dining areas
- Communicate effectively with kitchen and bar staff
- Handle guest inquiries and resolve complaints professionally
- Set and clear tables efficiently
- Follow all health and safety regulations
- Assist with opening and closing duties as required
Requirements
Text copied to clipboard!- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and team-oriented mindset
- Flexibility to work evenings, weekends, and holidays
- Basic math skills for processing payments
- Professional appearance and demeanor
- Ability to stand and walk for extended periods
- Previous experience in food service is a plus
- Willingness to learn and follow instructions
- Customer-focused approach
Potential interview questions
Text copied to clipboard!- Do you have previous experience as waitstaff or in food service?
- Are you available to work evenings, weekends, and holidays?
- How do you handle difficult or dissatisfied customers?
- Can you work efficiently in a fast-paced environment?
- What does excellent customer service mean to you?
- Are you comfortable standing and walking for long periods?
- How do you ensure accuracy when taking orders?
- Are you able to work as part of a team?
- Do you have any food safety or hospitality certifications?
- Why are you interested in working as waitstaff?
